1.Assuming that you are selected, what will be your strategy for next 60 days ?
A.If I am selected for this position, I’ll use my initial 60 days in understanding my role carefully in terms of the contribution to the business and increasing the overall profitability. I’ll sit with my line manager and other juniors to understand what has already been done and what its impact has been. From there on, I’ll formulate my strategy to growth in close conjunction with managers and see that it is properly implemented.
2.How would you improve upon our product/ company?
A.Since I’d be coming from an altogether new environment, I am bound to possess a new perspective towards everything here including the company, product, customers, environment, strategy etc. This will enable me to constructively question things which anyone else here might not do. This will help in improving the things and making the product & company better. Having worked closely with product development team I understand how the research for product development is carried out and how is customer requirement analysed; I’d be able to provide a value addition there too.
3.Don’t you think, you are overqualified for this position?
A.You might feel that I possess more degrees than you require for this position. But, I believe that I grow everyday when I talk to my staff, customers and superiors. So, basically the learning process continues through out the life – I don’t think I am over qualified.
4.Have you ever had a problem with your peer? Can you give us an example?
A.Yes, it happened once. I was quite friendly with a colleague of mine from the other department. While talking to him during the lunch hour, I casually told him about the new marketing strategy that the marketing team was thinking about. He mentioned it to his boss and that caused a lot of confusion between the two departments. This taught me a lesson that you must not discuss any departmental strategies with anyone from other department unless you have been authorised by your boss.
5.I see, there’s some gap in your work history. Why?
A.Yes, I was feeling exhausted after years of non-stop work. So, I decided to take a break and spend some time with my family on a rejuvenating vacation. I am happy to have returned fully recharged.
6.Can you tell us something about your previous boss?
A.All my bosses possessed some skills worth learning. I have always tried to learn something new from them including my previous boss.
7.Is there anything that you do not like about your last or current job?
A.I was quite enthusiastic while joining my last job. Towards the end, the number of challenges and opportunity to grow further started diminishing. A challenge loving and growth oriented person like me doesn’t enjoy this.
8.Have there been instances, when your decision was challenged by your colleague or manager?
A.Yes, there have been many such instances. I like people who challenge my decisions rather than following me blindly. This keeps me ensured that I am surrounded by thinking brains rather than just a set of dumb followers. When someone challenges your decisions, you are bound to rethink over it and the chances of reaching the best option are brighter.
9.If you are allowed to change one thing about your last job, what would it be?
A.I have been working at a senior level since last many years. These roles have always needed me to make real time decisions. Sometimes the facts, figures and other information in real time cases are not complete & still we have to make a decision. In such cases, there exists a probability of making inaccurate decisions. Knowing this, I usually run down my old decisions to see the outcome. It makes sure that I don’t repeat a mistake ever again in future. While carrying out one such exercise, I realised that the product promotion strategy that I recommended would have been different, if I had had the complete data and figures but there was no way to get them in real time.
10.How long can you commit to work with us?
A.I like new challenges and a chance to grow. As long I keeping getting these, I don’t think I’ll need to switch over. I’d like to believe that this relationship lasts for many years. However, I haven’t set a time limit as such.
11.You seem to be drawing a good salary. Will you be OK in taking a salary cut?
A.I believe that at one point of time in career salary becomes secondary and self actualisation become more important. While taking up any new job, it will be my priority to ensure that the work culture, chances to contribute and grow are sufficient along with the money I am paid. I also believe that any good company who cares about its employees ensures that they are paid well.
12.What is your expected salary?
A.I believe that an ideal remuneration for any position recognises the ability, rewards the performance and provides the employee an opportunity to indulge in his hobbies and passions. I am sure that this company also takes care of these.
13.Would you like to ask us anything?
A.I would like to know about the career growth I can expect being with this company. I am quite an ambitious person and this information will be helpful.
14.Tell me about yourself?
A.Very good afternoon ma'am/sir. Its my pleasure to introduce front of you. My name is MahendraSingh Bisht I am 21 year old I live in nainital. My qualification I have completed my 10 & 12 passed from gic dhanachuli nainital and pursuing bcom 2nd year from kumaun university nainital. My hobbies are listening to music and surfing internet. Coming to my family background. We are 5 members, including me, my father is teacher, mother house wife and I have 2 brothers. That's all about myself thank you. Thank you.
15.Why should I hire you?
A.I'm waiting for an opportunity to show my talent and skills in high rank company, so if you hire me I assure that I will give my best to improve the standard of our company.
16.What are your strengths and weaknesses?
A.My strengths are: 1. Positive thinking. 2. Self confidence. 3. Hard worker. 4. I can work in pressure. My weakness are: 1. I laugh a lot. 2. I don't believe on others so easily. 3. I m emotional but try to put away from others.
17.Why do you want to work at our company?
A.Sir. I need a platform to explore my skills and utilize that skills for the organization improvement. I hope your company will provide me the opportunities that's why I want to join your company.
18.What is the difference between confidence and over confidence?
A.Confidence is our own ability to do a thing. Over confidence is doing a thing beyond our capability even knowing it is not possible.
19.What is the difference between hard work and smart work?
A.Hard Work is something to be done or execute in pressure. Rather work in cool decent attitude with good interactive skills can be referred to a work to be smart enough.
20.How do you feel about working nights and weekends?
A.I would love to work at night. Specially there wouldn't be much public at night to disturb you. So I can do my work faster. But frankly speaking I want spend my weekend at my home and try to relax. But yes if an emergency comes and organisation needs my help, I would definitely come.
21.Can you work under pressure?
A.Working without pressure is common which doesn't gives you a specialty. Working under pressure shows your real ability. So I would be looking forward to work under pressure conditions.
22.Are you willing to relocate or travel?
A.Relocation means learning new things interacting with new people, new culture that teaches us many more. As I like learning so relocation is not any issue.
23.What are your goals?
A.We can't restrict goal to some extent. My life goal goal is to satisfy my parents because of giving birth to me and want to become a reputed person in my profession and in society.
24.What motivates you to do good job?
A.My enthusiasm to learn new things, to expose my self to various new challenges. I think the challenging environment around me will make the spark of possibility in my mind into the flame of achievement.
25.What makes you angry?
A.I am a calm person, what makes me angry is that if a group of people standing besides me telling something nonsense about me for a long time makes me angry. Although I keep calm without saying a word. And I think that, if such a situation comes to them they understand how much its hurt.
26.Give me an example of your creativity?
A.When I was in B-Tech 2nd year, we used to gave ppt presentations on topics randomly given by faculties. That time I got very boring topic which students wouldn't like to listen to it. So I thought giving that ppt in a different manner as I can drag their attention to some extent at least. So I explained it with co-relating the things in a funny and effective manner. The result of that was I got prize in ppt presentation.
27.How long would you expect to work for us if hired?
A.I stay here as long this company needs my services and I love to give my 100% commitment and I will provide my services till the company exists.
28.Are not you overqualified for this position?
A.Sir/madam, If I am, I think its a good thing. My experience and an extra knowledge would surely help me in my work.
29.Describe your ideal company, location and job?
A.According to me an ideal company provides opportunity to implement innovative ideas to the employer, give potential support, and maintain good relationship between employer and customers. I prefer any location where working environment is cool with friendly nature colleagues and other supportive staff. In point of job, I would like to work in a condition where I get competitive environment in which my knowledge and potential skills get improve day by day and my work get recognition and respect along with growth.
30.What are your career options right now?
A.My career option right now is to get selected in a company which I can contribute and utilized my expertise and to provides me a continuous learning.
31.Explain how would be an asset to this organization?
A.Sir/madam, As I'm a fresher, I'll be passionate about my work and if given a chance I'll be ready to expose myself into different sectors of work into the industry, and would be faithful to the company always.
32.What are your outside interests?
A.Sir, My out side interest's are mainly playing caroms & shuttle. I am always tried to improve my skills & knowledge to get a good job in reputed companies. (like yours company). Thanking you sir.
33.Would you lie for the company?
A.Probably I would say no for lie. But if condition persists that my lie will help thousand of persons and it not giving any impact to other persons than I will really agree with lie. My one lie result lot of success and happiness to other without hurting others rights than I expect to do this.
34.Who has inspired you in your life and why?
A.I inspired myself, because I completed my post graduation, I was not depended on my parents for studying, because we are poor, I myself started part time jobs from my school days onwards and completed my studies. So I think I'm the inspiration of myself. My many friends say that we are inspired with you.
35.What was the toughest decision you ever had to make?
A.The toughest decision of my life was to choose between searching a job or take a drop to prepare for MBA entrance exams. Despite having an engineering degree in computer science from a well known college, having very good aceds, with most of the friends having good salary at hand, I decided not to give my time for job searching instead use it to prepare for higher studies from an excellent college that not only gives me practical learning environment but also inculcates in me that "thinking out of the box vision" that will help me to grow both professionally and personally.
36.Have you considered starting your own business?
A.No sir, I don't have any idea about business. My aim is to do work in a reputed organization. I will do work hard for your organization. My focus is on improving my performance and advance career in growth of the company.
37.How do you define success and how do you measure up to your own definition?
A.According to me, success is an internal feeling of happiness which you get when you achieve your goal, provided you have reached the same time with honesty and within the time stipulated by you.
38.If you won $10 million lottery, would you still work?
A.No sir I never left your organisation because if I do so again somebody come to me with some money and tell me to cheat with my near and dear once then again I do the same thing.
39.Tell me something about our company?
A.As every one Knows About your company, there is a positive talk and I can say you that you are recruiting several people and making them professional. Who doesn't like to work in your company! I think may be I will get a chance to be in your company.
40.How much salary do you expect?
A.I hope I'll get salary according to the company standards and designation to which I'm posting and it must be equal to my knowledge.
41.Where do you see yourself five years from now?
A.5 years from now, I see myself holding a respectable position in the company with added responsibilities and become a valuable asset to the organisation.
42.On a scale of one to ten, rate me as an interviewer.
A.Sir, I'm not in the position to rate you as an interviewer. Any way I'm not going to disappoint you. As an interviewer you've fulfilled your job, So, I can give you 10 out of 10. But I'll give you 9/10 as there should be always a scope to increase our skills which will creates an interest in learning the things. Thank you very much for giving me this wonderful opportunity.
43.Do you have any questions for me?
A.First of all thank you for giving me this opportunity sir. I am enough confident that you worked hard to get into this position, can I have any advice from you so that I can use your experience.
44.Why did you resign from your previous job?
A.Actually I am very happy to say about working with the past companies because of so many things I have to learn so next stage looking for next move if you give me a chance I will try my best.
45.Why have you been out of work so long?
A.I was working when I got married. I continued to work for one month more after marriage but we found it difficult as me and my husband were working in two different locations. So I had to quit my job and re-locate myself. I started searching for a new job the very next day. But I couldn't find one matching my profile.
46.Why have you had so many jobs?
A.Yes I agree that I had so many jobs, but I must say that nobody is perfect in this world, everybody keeps learning new thinks from where he/she can, same I did? if the next company offering me something new and if they don't have any problem then why with me, because I got a chance to learn to something new. Thank you.
47.Tell me about a situation when your work was criticized.
A.I believe that criticism is all about how you take it either positively and correct it on the flaws or take it on negative by loosing your confidence and morale and fail on your future projects.
48.Could you have done better in your last job?
A.Yes. No one is 100% perfect. Perfect is the term for the people who tries to find error in his own job, where I would like to stand in that list to do better things regularly from my previous work.
49.Tell me about the most boring job you have ever had.
A.Work is worship. No job could be boring its totally depends upon the person to person how is taking its work. Well if your work has same kind of nature then you can find out the various method of doing the same task or you can say that do your work differently. It makes your job more exciting.
50.May I contact your present employer for a reference?
A."Definitely Ma'am/Sir! I will be glad to provide you the contact details if need be. ". They will only ask you to see what your reaction will be. Judging by how you respond, they can easily tell whether you're telling the truth about your previous job or you're just making it all up.
A.If I am selected for this position, I’ll use my initial 60 days in understanding my role carefully in terms of the contribution to the business and increasing the overall profitability. I’ll sit with my line manager and other juniors to understand what has already been done and what its impact has been. From there on, I’ll formulate my strategy to growth in close conjunction with managers and see that it is properly implemented.
2.How would you improve upon our product/ company?
A.Since I’d be coming from an altogether new environment, I am bound to possess a new perspective towards everything here including the company, product, customers, environment, strategy etc. This will enable me to constructively question things which anyone else here might not do. This will help in improving the things and making the product & company better. Having worked closely with product development team I understand how the research for product development is carried out and how is customer requirement analysed; I’d be able to provide a value addition there too.
3.Don’t you think, you are overqualified for this position?
A.You might feel that I possess more degrees than you require for this position. But, I believe that I grow everyday when I talk to my staff, customers and superiors. So, basically the learning process continues through out the life – I don’t think I am over qualified.
4.Have you ever had a problem with your peer? Can you give us an example?
A.Yes, it happened once. I was quite friendly with a colleague of mine from the other department. While talking to him during the lunch hour, I casually told him about the new marketing strategy that the marketing team was thinking about. He mentioned it to his boss and that caused a lot of confusion between the two departments. This taught me a lesson that you must not discuss any departmental strategies with anyone from other department unless you have been authorised by your boss.
5.I see, there’s some gap in your work history. Why?
A.Yes, I was feeling exhausted after years of non-stop work. So, I decided to take a break and spend some time with my family on a rejuvenating vacation. I am happy to have returned fully recharged.
6.Can you tell us something about your previous boss?
A.All my bosses possessed some skills worth learning. I have always tried to learn something new from them including my previous boss.
7.Is there anything that you do not like about your last or current job?
A.I was quite enthusiastic while joining my last job. Towards the end, the number of challenges and opportunity to grow further started diminishing. A challenge loving and growth oriented person like me doesn’t enjoy this.
8.Have there been instances, when your decision was challenged by your colleague or manager?
A.Yes, there have been many such instances. I like people who challenge my decisions rather than following me blindly. This keeps me ensured that I am surrounded by thinking brains rather than just a set of dumb followers. When someone challenges your decisions, you are bound to rethink over it and the chances of reaching the best option are brighter.
9.If you are allowed to change one thing about your last job, what would it be?
A.I have been working at a senior level since last many years. These roles have always needed me to make real time decisions. Sometimes the facts, figures and other information in real time cases are not complete & still we have to make a decision. In such cases, there exists a probability of making inaccurate decisions. Knowing this, I usually run down my old decisions to see the outcome. It makes sure that I don’t repeat a mistake ever again in future. While carrying out one such exercise, I realised that the product promotion strategy that I recommended would have been different, if I had had the complete data and figures but there was no way to get them in real time.
10.How long can you commit to work with us?
A.I like new challenges and a chance to grow. As long I keeping getting these, I don’t think I’ll need to switch over. I’d like to believe that this relationship lasts for many years. However, I haven’t set a time limit as such.
11.You seem to be drawing a good salary. Will you be OK in taking a salary cut?
A.I believe that at one point of time in career salary becomes secondary and self actualisation become more important. While taking up any new job, it will be my priority to ensure that the work culture, chances to contribute and grow are sufficient along with the money I am paid. I also believe that any good company who cares about its employees ensures that they are paid well.
12.What is your expected salary?
A.I believe that an ideal remuneration for any position recognises the ability, rewards the performance and provides the employee an opportunity to indulge in his hobbies and passions. I am sure that this company also takes care of these.
13.Would you like to ask us anything?
A.I would like to know about the career growth I can expect being with this company. I am quite an ambitious person and this information will be helpful.
14.Tell me about yourself?
A.Very good afternoon ma'am/sir. Its my pleasure to introduce front of you. My name is MahendraSingh Bisht I am 21 year old I live in nainital. My qualification I have completed my 10 & 12 passed from gic dhanachuli nainital and pursuing bcom 2nd year from kumaun university nainital. My hobbies are listening to music and surfing internet. Coming to my family background. We are 5 members, including me, my father is teacher, mother house wife and I have 2 brothers. That's all about myself thank you. Thank you.
15.Why should I hire you?
A.I'm waiting for an opportunity to show my talent and skills in high rank company, so if you hire me I assure that I will give my best to improve the standard of our company.
16.What are your strengths and weaknesses?
A.My strengths are: 1. Positive thinking. 2. Self confidence. 3. Hard worker. 4. I can work in pressure. My weakness are: 1. I laugh a lot. 2. I don't believe on others so easily. 3. I m emotional but try to put away from others.
17.Why do you want to work at our company?
A.Sir. I need a platform to explore my skills and utilize that skills for the organization improvement. I hope your company will provide me the opportunities that's why I want to join your company.
18.What is the difference between confidence and over confidence?
A.Confidence is our own ability to do a thing. Over confidence is doing a thing beyond our capability even knowing it is not possible.
19.What is the difference between hard work and smart work?
A.Hard Work is something to be done or execute in pressure. Rather work in cool decent attitude with good interactive skills can be referred to a work to be smart enough.
20.How do you feel about working nights and weekends?
A.I would love to work at night. Specially there wouldn't be much public at night to disturb you. So I can do my work faster. But frankly speaking I want spend my weekend at my home and try to relax. But yes if an emergency comes and organisation needs my help, I would definitely come.
21.Can you work under pressure?
A.Working without pressure is common which doesn't gives you a specialty. Working under pressure shows your real ability. So I would be looking forward to work under pressure conditions.
22.Are you willing to relocate or travel?
A.Relocation means learning new things interacting with new people, new culture that teaches us many more. As I like learning so relocation is not any issue.
23.What are your goals?
A.We can't restrict goal to some extent. My life goal goal is to satisfy my parents because of giving birth to me and want to become a reputed person in my profession and in society.
24.What motivates you to do good job?
A.My enthusiasm to learn new things, to expose my self to various new challenges. I think the challenging environment around me will make the spark of possibility in my mind into the flame of achievement.
25.What makes you angry?
A.I am a calm person, what makes me angry is that if a group of people standing besides me telling something nonsense about me for a long time makes me angry. Although I keep calm without saying a word. And I think that, if such a situation comes to them they understand how much its hurt.
26.Give me an example of your creativity?
A.When I was in B-Tech 2nd year, we used to gave ppt presentations on topics randomly given by faculties. That time I got very boring topic which students wouldn't like to listen to it. So I thought giving that ppt in a different manner as I can drag their attention to some extent at least. So I explained it with co-relating the things in a funny and effective manner. The result of that was I got prize in ppt presentation.
27.How long would you expect to work for us if hired?
A.I stay here as long this company needs my services and I love to give my 100% commitment and I will provide my services till the company exists.
28.Are not you overqualified for this position?
A.Sir/madam, If I am, I think its a good thing. My experience and an extra knowledge would surely help me in my work.
29.Describe your ideal company, location and job?
A.According to me an ideal company provides opportunity to implement innovative ideas to the employer, give potential support, and maintain good relationship between employer and customers. I prefer any location where working environment is cool with friendly nature colleagues and other supportive staff. In point of job, I would like to work in a condition where I get competitive environment in which my knowledge and potential skills get improve day by day and my work get recognition and respect along with growth.
30.What are your career options right now?
A.My career option right now is to get selected in a company which I can contribute and utilized my expertise and to provides me a continuous learning.
31.Explain how would be an asset to this organization?
A.Sir/madam, As I'm a fresher, I'll be passionate about my work and if given a chance I'll be ready to expose myself into different sectors of work into the industry, and would be faithful to the company always.
32.What are your outside interests?
A.Sir, My out side interest's are mainly playing caroms & shuttle. I am always tried to improve my skills & knowledge to get a good job in reputed companies. (like yours company). Thanking you sir.
33.Would you lie for the company?
A.Probably I would say no for lie. But if condition persists that my lie will help thousand of persons and it not giving any impact to other persons than I will really agree with lie. My one lie result lot of success and happiness to other without hurting others rights than I expect to do this.
34.Who has inspired you in your life and why?
A.I inspired myself, because I completed my post graduation, I was not depended on my parents for studying, because we are poor, I myself started part time jobs from my school days onwards and completed my studies. So I think I'm the inspiration of myself. My many friends say that we are inspired with you.
35.What was the toughest decision you ever had to make?
A.The toughest decision of my life was to choose between searching a job or take a drop to prepare for MBA entrance exams. Despite having an engineering degree in computer science from a well known college, having very good aceds, with most of the friends having good salary at hand, I decided not to give my time for job searching instead use it to prepare for higher studies from an excellent college that not only gives me practical learning environment but also inculcates in me that "thinking out of the box vision" that will help me to grow both professionally and personally.
36.Have you considered starting your own business?
A.No sir, I don't have any idea about business. My aim is to do work in a reputed organization. I will do work hard for your organization. My focus is on improving my performance and advance career in growth of the company.
37.How do you define success and how do you measure up to your own definition?
A.According to me, success is an internal feeling of happiness which you get when you achieve your goal, provided you have reached the same time with honesty and within the time stipulated by you.
38.If you won $10 million lottery, would you still work?
A.No sir I never left your organisation because if I do so again somebody come to me with some money and tell me to cheat with my near and dear once then again I do the same thing.
39.Tell me something about our company?
A.As every one Knows About your company, there is a positive talk and I can say you that you are recruiting several people and making them professional. Who doesn't like to work in your company! I think may be I will get a chance to be in your company.
40.How much salary do you expect?
A.I hope I'll get salary according to the company standards and designation to which I'm posting and it must be equal to my knowledge.
41.Where do you see yourself five years from now?
A.5 years from now, I see myself holding a respectable position in the company with added responsibilities and become a valuable asset to the organisation.
42.On a scale of one to ten, rate me as an interviewer.
A.Sir, I'm not in the position to rate you as an interviewer. Any way I'm not going to disappoint you. As an interviewer you've fulfilled your job, So, I can give you 10 out of 10. But I'll give you 9/10 as there should be always a scope to increase our skills which will creates an interest in learning the things. Thank you very much for giving me this wonderful opportunity.
43.Do you have any questions for me?
A.First of all thank you for giving me this opportunity sir. I am enough confident that you worked hard to get into this position, can I have any advice from you so that I can use your experience.
44.Why did you resign from your previous job?
A.Actually I am very happy to say about working with the past companies because of so many things I have to learn so next stage looking for next move if you give me a chance I will try my best.
45.Why have you been out of work so long?
A.I was working when I got married. I continued to work for one month more after marriage but we found it difficult as me and my husband were working in two different locations. So I had to quit my job and re-locate myself. I started searching for a new job the very next day. But I couldn't find one matching my profile.
46.Why have you had so many jobs?
A.Yes I agree that I had so many jobs, but I must say that nobody is perfect in this world, everybody keeps learning new thinks from where he/she can, same I did? if the next company offering me something new and if they don't have any problem then why with me, because I got a chance to learn to something new. Thank you.
47.Tell me about a situation when your work was criticized.
A.I believe that criticism is all about how you take it either positively and correct it on the flaws or take it on negative by loosing your confidence and morale and fail on your future projects.
48.Could you have done better in your last job?
A.Yes. No one is 100% perfect. Perfect is the term for the people who tries to find error in his own job, where I would like to stand in that list to do better things regularly from my previous work.
49.Tell me about the most boring job you have ever had.
A.Work is worship. No job could be boring its totally depends upon the person to person how is taking its work. Well if your work has same kind of nature then you can find out the various method of doing the same task or you can say that do your work differently. It makes your job more exciting.
50.May I contact your present employer for a reference?
A."Definitely Ma'am/Sir! I will be glad to provide you the contact details if need be. ". They will only ask you to see what your reaction will be. Judging by how you respond, they can easily tell whether you're telling the truth about your previous job or you're just making it all up.
51.What is your expected period for an average call?
A.You are expected to solve a problem as quickly as possible. However, solving the problem to customer's satisfaction is the key here. Your answer to this question demostrates your problem solving abilities, communication skills, technical knowledge and interest in customer satisfaction. You can say something like: "The time to resolve a problem depends on the level of its intensity. However, I have experienced that most of the customers face similar type of problems. With an ability to analyse the problem quickly and a ready answer, we can expect to close the call in 2-3 minutes (or whatever time you have experienced). As a technical support person, my focus has always been on both efficiency and effectiveness. Customer satisfaction is the key for me"
52.Would you be willing to take training or classes to improve your technical skills?
A.Every new product has some new features. If the product you are going to take up is entirely new you will need more training to handle it. Say "YES" if they are offering you to take a training before you get started.
53.What steps do you take for solving a technical problem?
A.This question demostrates familiarity with the technical support process. Your answer to it also enables the interviewer to arrange for your training, if you are hired. List down the major steps you take in solving a problem and say that you understand that every company has a different set of procedures, which are you open to learn quickly and adapt to.
54.What tools are most helpful to you when trouble shooting and solving a problem?
A.Experience, knowledge, manuals, team members are some of the tools that come handy while trouble shooting. However, don't exhibit support from team members as your primary tool as you are expected to deal with a customer independently most of the times.
55.What have you learned from mistakes on technical support job?
A.Everyone who works commits mistake. You don't lose if you have also made some mistakes at work. However, it is more important to learn a lesson from it and never repeat the same mistake. To answer this question you can talk about some mistake you did and focus on what you learnt from it and that you never repeated it.
56.What have you done to improve your technical support knowledge in the last year?
A.Agility is the key to growth. Every person must do some activities to sharpen his axe. Talk about the books you read, training sessions/ conferences you attended, discussions you had with the team members as an answer to this question.
57.Explain Belady's Anomaly?
A.Also called FIFO anomaly. Usually, on increasing the number of frames allocated to a process virtual memory, the process execution is faster, because fewer page faults occur. Sometimes, the reverse happens, i.e., the execution time increases even when more frames are allocated to the process. This is Belady's Anomaly. This is true for certain page reference patterns.
58.What is a binary semaphore? What is its use?
A.A binary semaphore is one, which takes only 0 and 1 as values. They are used to implement mutual exclusion and synchronize concurrent processes.
59.What is thrashing?
A.It is a phenomenon in virtual memory schemes when the processor spends most of its time swapping pages, rather than executing instructions. This is due to an inordinate number of page faults.
60.What are turnaround time and response time?
A.Turnaround time is the interval between the submission of a job and its completion. Response time is the interval between submission of a request, and the first response to that request.
61.What is the Translation Lookaside Buffer (TLB)?
A.In a cached system, the base addresses of the last few referenced pages is maintained in registers called the TLB that aids in faster lookup. TLB contains those page-table entries that have been most recently used. Normally, each virtual memory reference causes 2 physical memory accesses- one to fetch appropriate page-table entry, and one to fetch the desired data. Using TLB in-between, this is reduced to just one physical memory access in cases of TLB-hit.
62.What is the resident set and working set of a process?
A.Resident set is that portion of the process image that is actually in real-memory at a particular instant. Working set is that subset of resident set that is actually needed for execution. (Relate this to the variable-window size method for swapping techniques.)
63.When is a system in safe state?
A.The set of dispatchable processes is in a safe state if there exists at least one temporal order in which all processes can be run to completion without resulting in a deadlock.
64.What is cycle stealing?
A.We encounter cycle stealing in the context of Direct Memory Access (DMA). Either the DMA controller can use the data bus when the CPU does not need it, or it may force the CPU to temporarily suspend operation. The latter technique is called cycle stealing. Note that cycle stealing can be done only at specific break points in an instruction cycle.
65.What is meant by arm-stickiness?
A.If one or a few processes have a high access rate to data on one track of a storage disk, then they may monopolize the device by repeated requests to that track. This generally happens with most common device scheduling algorithms (LIFO, SSTF, C-SCAN, etc). High-density multisurface disks are more likely to be affected by this than low density ones.
66.What are your weaknesses?
A.This is not the time to be telling your future employer what’s wrong with you, but an opportunity to sell yourself. By turning this potentially negative question into a positive you will protect yourself confidently and positively therefore making potential weakness into strengths.
67.How do you Handle Stress and Pressure?
A.I actually work better under pressure, I find it motivates me
68.Tell Me about Yourself
A.This is a great one, the most common question, often thrown in at the beginning of an interview and it never fails to un nerve the candidate. No one feels comfortable talking about themselves, but this is your golden opportunity to sell yourself. Here what they really want to see is how you articulate yourself. Interviewers use this moment in the interview to study your body language and posture, your level of eye contact. During this moment they can really get a sense of who you are so be prepared for this moment in the spot light. Do not “wing it’ prepare in advance, they do not want chapter and verse or your life story but a few confident examples that describe who you really are that will set the tone for the rest of the interview.
69.I have 100 applicants for this position -Why Should I hire you?
A.Bam! You know the question is coming but are you ready for it? If you cannot answer this question then exactly why are you even in the interview? “Because I am good” just won’t cut it I am afraid. Think about this question carefully and prepare the answer in advance. Think about your unique selling points, your strengths, all the skills that and experience that you have that will set you apart from the rest. Often recruiters try a different way to ask the same question such as “If I asked your previous employers or your previous staff what they thought of you what would they say about you?”
70.What motivates you?
A.I was responsible for several large scale projects where I directed development teams and implemented new structured processes. The teams achieved 100% productivity and reached their deadlines. I was highly motivated by the challenge of completing the project ahead of schedule and in budget and by managing the teams who achieved their goals and targets.
71.What are your salary expectations?
A.Before you start talking about pay and negotiating salary with a prospective employer you need to find out what the industry standard for pay is for that role and consider also more importantly your worth and value to your prospective employer. In order to do this you will need to spend some time researching salaries so that you are prepared to get what you are worth, not to mention a job offer that is reasonable and realistic.
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